I just wanted to let you know I think ACS and, specifically, Sherry are doing a FANTASTIC job! Your team has truly gone out of its way to accommodate requests we have, provide support, and embrace technology with working to incorporate online entry and discussion of reporting options and our needs.
I am sure you had confidence in your team and more than deserved the RFP award; however, I think gratitude and recognition are important in business relationships. With that, I just wanted to take a moment to say THANK YOU and to let you know as someone who is used to working with WC on a large scale basis which is always a challenge, I am impressed and pleased with the service and support we are receiving and look forward to a very productive relationship along with positive financial impacts on the County program for Workman’s Comp as a self-insured organization!