Services

We understand that different organizations have different needs.  As a Third Party        Administrator, ACS Claim Service has teamed with many self-insured employers and insurance carriers.  We believe in a “think outside the box” mentality which allows us to adapt our services to meet the needs and requirements of every client.  We are more than capable of tailoring our services to meet the circumstances of every situation.

ACS has adjusters with the exceptional experience to meet the technical needs of each client. Our custom computer claims administration software can easily be adapted to meet all reporting requirements. Our clients can have confidential access to their claims information through a real time web-based electronic interface.

Claims Adjusting (TPA)/Administration

  • full cradle-to-grave handlingslider-4
  • self-insured program coordination
  • compensability investigation
  • technical bureau form completion and filing
  • disability management/return to work
  • supervision of litigation process
  • panel physician implementation program
  • Medicare Set Aside fund management
  • Section 111 Reporting
  • indexing of casualty claim history

Claims Investigation/Field Work

  • Initial onsite investigationslider-3
  • Third Party/subrogation investigation
  • Dependency/Widow(er) checks
  • Claimant cold call as a precursor to or instead of surveillance
  • Long term disability confirmation
  • Obtaining claimant signatures on bureau forms – we have a 65% success rate!
  • Face-to-face statements
  • Compensability fact finding
  • Widow(er) eligibility confirmation
  • Live and well checks

24-Hour Telephone Claim Reporting

  • Includes East Coast statesslider-2
  • Electronic submission
  • Manned by intake adjusters
  • We are 100% compliant with all Bureau of Workers’ Compensation mandates. This includes the electronic filing of required forms

Temporary Adjuster Services

Loss Control and Safety Programs

  • Claims consultationslider-5
  • Assisting in resolution of old files
  • File and reserve audits
  • Medical bill consultation
  • Structured settlement coordination

TRANSPORT OF CLAIMANTS to IMEs is done by our sister company – ASSURED CLAIMANT TRANSPORT SERVICE, INC.